Warranty

MONEY BACK GUARANTEE INCLUDING FREE RETURN SHIPPING

 Don’t like the fit, the look, the finish? Don’t worry, return your kit.

We are confident you will love the look and quality of your Rhinohide kit as much as we do. However, in the unlikely event you fit your Rhinohide to your car and are not completely happy with the look or fit of the Rhinohide panels, we will pay for you to return it and refund your purchase.

Terms & Conditions

• 30 Day Money Back Guarantee valid from date of purchase.
• The Rhinohide kit must be returned unused. The guarantee is to ensure you are happy with the look, fit and quality of the product. Once used, your Rhinohide is covered by our 12 month warranty policy below.
• The product must also be returned in its original packaging, including the complete kit of panels, carry bag and the box it came in in a resalable condition.
• Our 30 day money back guarantee covers the original price paid for the product only. 

Please contact us at sales@rhinohide.com.au for additional information on our return process.

RHINOHIDE WARRANTY

Rhinohide 12 Month Warranty

Rhino Hide Pty Ltd (the manufacturers of the Rhinohide system) warrants the Rhinohide panel system to be free of manufacturer’s defects and will repair or replace the product at its own discretion, for a period of 12 months from the original date of purchase.

Warranty Terms & Conditions

• The warranty only applies when the Rhinohide panels have been used in accordance with the manufacturer’s recommendations.
• The warranty does not cover damages or failure resulting from improper use, acts of nature, abuse, alteration, accident, misuse, negligence, or general wear and tear.
• Please keep the original copy of your receipt as proof of purchase to process a warranty claim. 
• Defective panels must be returned to Rhinohide at the customer’s expense for assessment. If deemed faulty, Rhinohide will cover the cost of shipping the replacement part to the customer within Australian metro centres. Additional shipping fees may be charged for rural areas.

Limits of liability

Rhino Hide Pty Ltd is not liable for damages to other property including the primary vehicle that Rhinohide is being applied to caused by defects in its products, loss of use of the product, loss of time, commercial loss or any other damages, whether real, incidental or consequential. 

The benefits conferred by this warranty are additional to all other conditions, rights and remedies.

Magnet Replacement

From time to time, a magnet may become detached from one of your Rhinohide panels. It is rare, but it does happen. If this does occur, please contact us at sales@rhinohide.com.au and we will happily send out a replacement magnet kit free of charge.

Processing a Warranty Claim

In order to process a warranty claim, please contact us at sales@rhinohide.com.au